reservations: 787-722-9191

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out some taxes may apply.

  • Extra-person charges apply and vary depending on availability and hotel policy.
  • If you or somebody that will come with you has a Special Accessibility Need like Accessible path of travel, Accessible bathroom, Roll-in shower, In-room accessibility or other, please contact us before you make the reservation.
  • We require Government-issued photo identification per each adult staying with us.
  • A valid Credit Card is always required at check-in to process the reservation, all room fees and a $50.00 deposit per room.
  • Special requests are subject to availability upon check-in and will incur in additional charges to your room fees. Special requests cannot be guaranteed.
  • Pets are not allowed because we don’t have facilities for them. A USD $250.00 penalty fee will be charged to your room fees for any violation at this policy.
  • We are a Non-Smoking Hotel. A USD $250.00 Cleaning fee will be charged to your room fees for smoking in the room or public areas.
  • Check-in time starts at: 3:00 PM. Special request for early Check-in between 11:00 AM and 2:59 PM will be subject to to availability. Special request for Check-in earlier than 11:00 AM will charge an additional USD $50.00 per room and will be subject to availability.
  • Check-out time is at 12 Noon. Special request for late Check-out from 12:01 PM to 3:00 PM may be subject to availability and a USD $40.00 late checkout fee per room will be charged to your room fees. Special request for Check-out after 3 PM will be charged an additional night stay per room and will be subject to availability.
  • There are no rollaway beds available and for security you cannot bring your own.
  • Minimum check-in age per room is 21. An adult must be per room.
  • All fees are charged and collected by the hotel either at check-in or check-out.
  • Fees may not include tax and are subject to change.
  • Standard, non-suite rooms are windowless.
  • Suites have windows. 

Hotel Plaza De Armas PR has a "good night rest" policy ensuring all guests receive a good night rest. Any excessive noise complaints will not be tolerated and further action should be taken into consideration. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. All guests staying in hotel guestrooms must be registered with the hotel.

* CANCELLATIONS must be made 72 hours prior to check in. Cancellations in less than 72 hours may be subject to a 1 night cancellation charge.

* CANCELLATIONS for Special Rate, Bargain Rate, Coupons Rate, San Sebastian Rate will be fully charge and No Money Back policies may apply. Some other restrictions may apply as well.